There are a variety of reasons why your airline might reschedule a flight – from dodging storms to finding a replacement for a sick pilot.
Whatever the why, rest assured you won’t have to pay a change fee or fare difference when this happens.
- If you booked with a low-cost airline, like Frontier or Spirit, you’ll need to contact the airline about anything schedule-change related.
- If only one of your flights is with a low-cost airline, contact that airline to make any changes you need. Then, if you want to make any changes to the rest of your trip, you can get in touch with us.
We’ll work with your airline to find you a flight comparable to your original one. After we find you a new flight, we’ll get in touch with details via email. If it’s urgent (say your flight is today), we might also give you a call on the number associated with the reservation.
- When you get an email notification from us, be sure to read the details carefully and follow any directions – which might include contacting us to confirm your flight changes.
- After we confirm the flight changes with you (if needed) and the airline approves them, we call it all final. And we’ll send you a new confirmation email with your revised itinerary.
Roundtrip flights with 2 one-way fares
- First, review all your flight details. Sometimes when you have a roundtrip flight with 2 one-way fares, one flight will be changed and the other will stay the same. So double check!
- If you make any changes to a flight that wasn’t impacted by the airline schedule change, you might have to pay an airline change fee – plus any fare difference – to do that.
If you made upgrades or additions to your original flight
- Contact your airline to make sure any upgrades or other services you added on (like a hot meal or a wheelchair onboard) carry over to your new flight.
- Keep in mind, after the airline schedule change is finalized, any additional updates you make are subject to the rules and restrictions of your original ticket.